Find Online Therapy Covered by Medicaid in 2023

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In today’s fast-paced world, mental health care has become more important. With the increasing popularity of online therapy, it’s essential to know how you can access these services, especially if you rely on Medicaid for your health insurance.

Online therapy covered by Medicaid can be a game-changer for those who might otherwise struggle to access mental health services due to financial constraints, transportation limitations, or busy schedules.

Fortunately, Medicaid recognizes the importance of mental health and includes coverage for online therapy.

This blog post will guide you through finding online therapy providers that accept Medicaid, understanding the types of therapy covered, and making the most of your online therapy experience.

Get ready to embark on a journey towards better mental health with the help of online therapy covered by Medicaid!

Short Summary

  • Medicaid covers mental health services, including online therapy, for eligible individuals.

  • Research and select a qualified in-network therapist that accepts Medicaid to ensure successful online therapy.

  • Maintain open communication with your therapist, attend sessions regularly, and utilize additional resources for the best experience.

Understanding Medicaid and Online Therapy

Online therapy covered by Medicaid

Medicaid is a government-funded health insurance program that provides coverage for low-income individuals and families.

As part of its comprehensive range of services, Medicaid covers mental health care, including online therapy.

This service allows eligible individuals to access licensed therapists through online platforms, ensuring they receive the support they need to navigate life’s challenges.

Online therapy, also known as teletherapy or e-therapy, connects patients with mental health professionals via an online therapy platform, using video chat or phone calls.

As an online therapy provider, it offers the same quality of care as in-person therapy while providing the added convenience of being accessible from the comfort of your home.

This medium makes it an ideal option for those with difficulty accessing traditional in-person therapy due to distance, mobility issues, or a busy schedule.

What is Medicaid?

Medicaid is a vital healthcare program in the United States that provides medical assistance to low-income individuals and families.

Medicaid provides health coverage to millions of Americans, including eligible low-income adults, children, pregnant women, elderly adults, people with disabilities, and mental health conditions.

States administer Medicaid according to federal requirements and are funded jointly by states and the federal government. 

One of the mental health services covered by Medicaid is online therapy.

By offering coverage for online therapy, Medicaid expands access to mental health care and support for many individuals who might otherwise struggle to find or afford these services.

Medicaid’s Mental Health Coverage

Medicaid’s mental health coverage is extensive, ensuring that eligible individuals receive the care and support they need for various mental health conditions.

This includes online therapy coverage, allowing patients to connect with licensed therapists via video chat or phone.

Almost all states currently permit Medicaid enrollees to obtain online therapy, ensuring that quality mental health care is accessible to those who need it most.

In addition to online therapy, Medicaid covers various mental health services, such as behavioral health, mental illness treatment, substance use disorder services, nursing facility services, and various types of therapy.

The exact coverage details may vary depending on the state and the specific Medicaid plan, but the overall goal is to provide comprehensive mental health care to those who need it.

How to Find Online Therapy Providers Accepting Medicaid

Therapist that accept Medicaid

Finding online therapy providers that accept Medicaid may seem daunting initially, but resources are available to help you search.

Some practical ways of finding therapists include utilizing directories and contacting your local Medicaid office for more information on online therapy providers that accept Medicaid. 

Searching for Providers

When searching for online therapy providers that accept Medicaid, it’s essential to consider several factors, including the therapist’s qualifications, location, and compatibility with your needs.

To find providers, you can use directories like GoodTherapy or TherapyDen, which allow you to filter your search based on criteria such as insurance coverage, location, and specialization.

You can also contact your insurance company for a list of in-network therapists that accept Medicaid.

Once you have identified potential therapists, verifying their qualifications is crucial, ensuring they are licensed and experienced in the type of therapy you require.

Additionally, confirm the therapist’s location, as you may need to access them in person if necessary.

By carefully researching and selecting a therapist that meets your needs and accepts Medicaid, you can set yourself up for success in your online therapy journey.

Verifying Medicaid Coverage

Before starting online therapy, it’s essential to verify that your chosen provider accepts Medicaid and understand the specific coverage details for your plan.

To do this, you can contact your local Medicaid office or insurance company, which can provide information on coverage, copayments, and applicable limitations or restrictions.

Therapists can help you find what is best in-network for you. They can guide you through which therapy platform they use.

Additionally, ensure your selected therapist is licensed and experienced in the type of therapy you require. Choosing a qualified professional is crucial to ensure a successful online therapy experience.

By verifying Medicaid coverage and selecting a qualified therapist, you can confidently move forward with your online therapy journey, knowing you have the support and care you need.

Types of Online Therapy Covered by Medicaid

Medicaid covers various types of online therapy, ensuring that eligible individuals have access to the care and support they need for a wide range of mental health issues.

Three main types of online therapy covered by Medicaid are individual, group, and family therapy.

This coverage allows patients to connect with licensed therapists through online platforms and receive the support they need to navigate life’s challenges.

It’s important to note that the specific coverage details for each type of therapy may vary depending on the state and the specific Medicaid plan.

However, Medicaid’s commitment to providing comprehensive mental health care ensures that those who need it most have access to various therapy options, including online therapy.

Individual Therapy

Individual therapy is a form of counseling that focuses on an individual’s psychological health and overall well-being.

In individual therapy, a licensed therapist works one-on-one with the patient to help them recognize and address challenges causing distress or difficulty.

Medicaid covers a range of individual therapy services, such as cognitive-behavioral therapy, psychodynamic therapy, and dialectical behavior therapy.

Group Therapy

Therapy that accepts Medicaid

Group therapy is another form of psychotherapy covered by Medicaid.

In group therapy, a small group of individuals meets regularly to discuss issues causing distress or difficulty in their lives.

A licensed therapist typically facilitates these sessions, and the group setting allows participants to gain insight into their behavior and learn from the experiences of others.

Online group therapy provides the same benefits as in-person group therapy, with the added convenience of being accessible from anywhere with a stable internet connection.

Medicaid’s coverage of group therapy ensures that individuals can access this valuable form of support and connect with others who share similar experiences and challenges.

Family Therapy

Family therapy is a type of psychotherapy that focuses on the interactions between family members. It can help families recognize and address issues causing stress or difficulty.

Medicaid covers family therapy, ensuring families have the support to navigate challenging situations and improve their relationships.

Online family therapy is an ideal option for families with difficulty coordinating schedules or accessing traditional in-person therapy due to distance or mobility issues.

Limitations and Restrictions of Medicaid-Covered Online Therapy

While Medicaid offers significant coverage for online therapy, it’s essential to be aware of the limitations and restrictions that may apply.

These limitations include session limits, provider qualifications, and exclusions for certain services.

Understanding these limitations and restrictions can help you make informed decisions about your online therapy experience and ensure you receive the care and support you need.

It’s important to remember that the specific limitations and restrictions may vary depending on the state and the specific Medicaid plan.

By familiarizing yourself with these limitations and working closely with your therapist and insurance company, you can confidently navigate the world of online therapy, knowing you’re making the most of the coverage provided by Medicaid.

Session Limits

One limitation of Medicaid-covered online therapy is the session limits imposed by some states. These limits may restrict the number of therapy sessions covered per year, which can be as few as 30 sessions in some cases.

It’s essential to be aware of these session limits and plan your therapy accordingly to ensure you receive the support you need within the coverage provided by Medicaid.

If you reach the session limit for your Medicaid plan, you may be responsible for paying the full session fee.

In this case, it’s crucial to communicate with your therapist and explore other options for continued support, such as sliding scale fees, community mental health resources, or seeking support through an Employee Assistance Program (EAP) if available.

Provider Qualifications

Another limitation of Medicaid-covered online therapy is that providers must possess specific qualifications to be eligible for coverage.

These qualifications may vary by state, so verifying the therapist’s credentials and ensuring they meet the requirements before starting online therapy is important.

By choosing a qualified and experienced mental health professional who meets the Medicaid requirements, you can ensure that you receive the highest quality of care and support during your online therapy experience.

It’s essential to prioritize your mental health and work with a therapist with the qualifications and expertise to guide you toward improved well-being.


While Medicaid provides comprehensive coverage for mental health services, including online therapy, there are some exclusions to be aware of.

Certain behavioral health services, such as life coaching or alternative treatments like aromatherapy and massage therapy, are not covered by Medicaid.

No plan covers energy work such as reiki healing and sessions with non-professionally credentialed mental health care providers. These services fall outside the scope of benefits offered.

It’s important to understand these exclusions and focus on the evidence-based therapeutic approaches covered by Medicaid.

Top Online Therapy Platforms Accepting Medicaid

Several top online therapy platforms accept Medicaid, making accessing high-quality mental health care easier than ever.

These platforms include Talkspace, MDLIVE, Brightside, LifeStance Health and Amwell.

Each platform offers unique features and services, so it’s essential to research and compare them to find the best online therapy services that suit your needs and whether they are insurance covered.


Another online therapy platform that provides virtual mental health services.

It offers individuals the opportunity to connect with licensed therapists and counselors through secure video calls or phone consultations.

MDLive’s online therapy sessions cover a wide range of mental health concerns, including anxiety, depression, relationship issues, and more.

Here you can read our MDLIVE review.

LifeStance Health

A behavioral healthcare company that provides comprehensive mental health services across the United States.

They offer a wide range of services, including psychiatric evaluations, medication management, therapy, and counseling for individuals of all ages.

With a large network of experienced psychiatrists, psychologists, and therapists, LifeStance Health aims to deliver personalized and evidence-based care to help individuals improve their mental well-being.

Tips for a Successful Online Therapy Experience with Medicaid

You can follow several tips to ensure a successful online therapy experience with Medicaid.

First, maintain open communication with your therapist, sharing your thoughts, feelings, and concerns honestly and openly.

This will help your therapist better understand your needs and tailor the therapy to your situation.

Another tip is to attend and participate in sessions regularly, as consistent attendance helps build trust and rapport with your therapist and enables you to progress steadily toward your treatment goals.

Additionally, take advantage of additional resources, such as books, articles, and videos, to further enhance your understanding of your condition and treatment.

Communication with Your Therapist

Online therapy covered by Medicaid

Open and honest communication with your therapist is crucial for a successful online therapy experience.

By sharing your thoughts, feelings, and concerns with your therapist, you can help them better understand your needs and ensure that your therapy sessions are tailored to your situation.

Don’t hesitate to ask questions or discuss your concerns; this can help clarify treatment goals and expectations.

It’s also essential to provide your therapist with your medical history and any relevant information about your mental health.

This will help them better understand your needs and develop a customized treatment plan that addresses your unique challenges and goals.

You can build a strong therapeutic alliance and work together toward improved mental well-being by maintaining open communication with your therapist through talk therapy.

Regular Attendance and Participation

Consistent attendance and active participation in online therapy sessions are essential for progressing toward your treatment goals.

Attending sessions regularly and engaging fully in the therapeutic process can build trust and rapport with your therapist, which is crucial for a successful therapy experience.

In addition to attending sessions with your primary care physician, it’s essential to be punctual and prepared for each session.

This may involve having a comfortable and private space for your session, taking notes on any symptoms or concerns you want to discuss, and being ready to schedule follow-up appointments as needed.

By committing to regular attendance and active participation, you can maximize the benefits of your online therapy experience and make meaningful progress toward your mental health goals.

Utilizing Additional Resources

In addition to attending online therapy sessions, it’s vital to utilize additional resources to support your mental health journey.

Researching online resources such as books, articles, and videos can help you better understand your condition and treatment options.

These resources can complement your therapy sessions and provide additional insights and strategies for managing your mental health.

As you navigate your online therapy journey with Medicaid, remember you are not alone. Many individuals have successfully utilized Medicaid-covered online therapy to improve their mental well-being and overcome life’s challenges.

By following these tips and making the most of the resources available, you can embark on a path toward improved mental health and a brighter future.


In conclusion, online therapy covered by Medicaid offers a valuable and accessible mental health care option for low-income individuals and families.

By understanding Medicaid’s coverage of online therapy, researching providers, and following tips for a successful therapy experience, you can take advantage of this vital resource and begin your journey towards improved mental well-being.

With the support of Medicaid and online therapy, you have the tools and resources to face life’s challenges and build a brighter future.

Embrace access to quality mental health care and take the first step towards a happier, healthier you.


Online therapy that accepts Medicaid

Does Florida Medicaid cover therapists?

Yes, Florida Medicaid covers therapy services, including individual, family, and group therapy, behavior management, and therapeutic support.

What’s the difference between a therapist and a psychiatrist?

A therapist is a mental health professional who can help you manage stress, relationships, and overall mental well-being through talk therapy.

A psychiatrist is a medical doctor who can diagnose and prescribe medication for treating mental health disorders.

A therapist helps you understand and manage your symptoms, while a psychiatrist specializes in diagnosing and prescribing medication to treat mental health issues.

Does Medicaid provide coverage for telehealth?

Yes, Medicaid provides coverage for telehealth services, including online therapy, as long as the provider is in-network and eligible for reimbursement.

How can I find online therapy providers that accept Medicaid?

Finding online therapy providers that accept Medicaid is simple: use directories like GoodTherapy or TherapyDen, or contact your local Medicaid office for help.

Additionally, in this article, you can find some online therapy providers that accept Medicaid.

Additional Resources

Prioritizing our mental well-being is paramount in today’s fast-paced world. The digital age has redefined therapy and psychiatric care, making support more accessible than ever. To guide you towards a healthier state of mind, we’ve partnered with pioneering names in mental health.
Note: We collaborate with top-tier mental health companies and receive compensation for marketing efforts on behalf of BetterHelp and ReGain.

Online Therapy

Discover a path to emotional well-being with BetterHelp – your partner in convenient and affordable online therapy. With a vast network of 30,000+ licensed therapists, they’re committed to helping you find the one to support your needs. Take advantage of their Free Online Assessment, and connect with a therapist who truly understands you. Begin your journey today.

Relationship Counceling

Whether you’re facing communication challenges, trust issues, or simply seeking to strengthen your connection, ReGain’s experienced therapists are here to guide you and your partner toward a healthier, happier connection from the comfort of your own space. Get started.

Therapist Directory

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About the author

Ruth Holla, MPH
Ruth Holla is a dedicated Malawian Public Health Specialist with extensive experience in nursing, research, and public health. Her career revolves around improving well-being, particularly through mental health advocacy.

As a Nursing Officer, Ruth provides compassionate patient care, implementing evidence-based practices and emphasizing a holistic approach.

As a Research Registered Nurse, she conducts groundbreaking studies on mental health and social determinants, addressing community stigma. As a Public Health Specialist, she coordinates HIV and mental health programs, targeting vulnerable populations and forging partnerships to reduce disparities.

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