BetterHelp is now established as one of the world’s leading online therapy providers. They allow you to get help via text message, chat, and live sessions with a licensed therapist.
In this article, we’ll look in more detail at what BetterHelp costs. We’ll review their pricing packages, insurance coverage, .
How Much Does BetterHelp Cost?
When it comes to BetterHelp pricing, two different people could sign up to the same plan and pay completely different prices, depending on whether either person is eligible for financial aid.
If you are not in the United States, BetterHelp pricing will still be very similar to what we described above, it will just be converted into your local currency.
BetterHelp financial aid
BetterHelp offers a way to lower the weekly cost for certain people.
If you qualify for financial aid, you might pay as little as $65 a week for a plan that still includes live audio, text, and video sessions as standard.
How it works
On your intake questionnaire, you will be asked about your income and employment status. You may qualify for financial support if you:
- Earn $50,000 a year or less
- Have been financially impacted by the COVID pandemic
- Are unemployed
- Are a veteran
- Are a student
If you are eligible for assistance, a discount will be automatically applied. However, even if you don’t fall into one of these groups, you may still be able to get financial assistance.
The sign-up process allows you to explain your financial situation, including the impact of dependents on your income, and other financial commitments. You will then often be offered a lower weekly price based on your circumstances by the BetterHelp AI (you don’t need to wait for a human to review your application).
Is BetterHelp Covered by Health Insurance?
BetterHelp is not generally covered by your insurance company.
There are two reasons for this – they cannot officially diagnose a mental health condition and they charge on a four-weekly basis, which is a different charging period to that accepted by most insurance companies.
BetterHelp Pricing Plans Explained
Unlike other online therapy competitors, BetterHelp only offers one pricing plan, which is priced as we described above.
All who sign up with BetterHelp get:
- Weekly live video, live audio, or live chat therapy sessions
- Text messaging with your therapist
- Optional worksheets to complete between sessions with the therapist
All BetterHelp therapy services are provided by licensed counselors or therapists. Mental health professionals cannot work with BetterHelp without a significant amount of experience and a master’s or doctoral degree in their field.
At sign-up, you fill out a simple questionnaire to help you match with a therapist who fits your objectives, preferences, and the type of issues you are dealing with. If your therapist isn’t the right fit for any reason, you can switch therapists anytime at no extra charge.
How long are live sessions on BetterHelp?
The duration of BetterHelp sessions is flexible and can be determined by the user and their assigned therapist. Typically, sessions range from 30 to 45 minutes, allowing users to choose a time frame that fits their preferences and needs.
The flexibility in session length is designed to accommodate individuals with varying schedules and preferences for the duration of their therapy sessions.
Cancellation Policy on BetterHelp
BetterHelp has a cancellation policy that allows users to cancel their subscription at any time without incurring additional fees. Users have the freedom to discontinue their membership whenever they feel it’s necessary, providing flexibility and control over their counseling journey.
The cancellation process can be initiated through the user’s account settings on the BetterHelp platform. It’s essential for users to review the specific terms and conditions related to cancellation on the BetterHelp website or contact customer support for detailed information.
BetterHelp vs In-person Therapy Pricing
BetterHelp typically outperforms traditional in-person sessions on the basis of price.
In the United States, traditional therapy typically costs somewhere between $100 to $150 an hour.
This means, if you want weekly live sessions with a therapist, this will typically cost:
- In-person: 4 x $125 = $500 per month (assuming a weekly, 45 minute session at $125 per hour)
- With BetterHelp: 4 x $90 = $360 per month (plus you also get the ability to message your therapist)
Traditional therapy is more often covered by your health insurance company, as long as the therapist is a licensed mental health professional. But despite this, it sometimes costs more than online counseling, depending on your copay.
In saying this, it’s often a good idea to see a therapist in person if you have a severe mental health condition. In-person therapy is the best type of therapy to help with a serious issue that’s affecting your quality of life.
Is BetterHelp Good Value?
When it comes to helping your mental health, BetterHelp undoubtedly offers good value for money.
BetterHelp pricing is extremely competitive when compared to in-person therapy, as well as online therapy platforms.
BetterHelp pricing is excellent value, especially if you want live sessions. Even with it not being covered by most insurance companies in the US, you will often pay BetterHelp less than other online therapy providers.