A Comprehensive LiveHealth Online Review (2024)

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Looking for a therapist?

Imagine a world where you can access quality healthcare services at the touch of a button from the comfort of your home.

That’s what LiveHealth Online offers, a telemedicine platform that brings affordable, convenient, and accessible medical and mental health services to your fingertips.

In this comprehensive LiveHealth Online review, we’ll take you on a journey through LiveHealth Online features, benefits, and user experiences, so you can decide whether it’s the right choice for you and your family.

Short Summary

  • LiveHealth Online is a telemedicine platform offering cost-effective and convenient medical and mental health services for individuals in the United States.

  • Users can access quality care from board-certified doctors with expertise in telehealth services while enjoying transparent pricing through their pay-per-visit model.

  • LiveHealth Online stands out from its competitors by providing licensed therapists & psychiatrists, insurance acceptance, therapy for children & HIPAA-compliant security measures to ensure user privacy.

Understanding LiveHealth Online

 LiveHealth Online Therapy

LiveHealth Online is a telemedicine platform that provides cost-effective and convenient medical and mental health services to individuals in the United States, including LiveHealth Online psychology and LiveHealth Online psychiatry.

The platform offers a wide range of services, such as urgent medical carepsychiatrypsychology, and allergy services, making it one of the best online therapy programs available today.

Designed for individuals seeking accessible and affordable healthcare, LiveHealth Online is an all-encompassing solution for various medical needs.

Its user-friendly platform, supported by over 500k downloads on Google Play Store and a 4.5-star rating, ensures a seamless experience for medical assistance users.

Telemedicine Platform

Established as a go-to solution for virtual healthcare, LiveHealth Online is a user-friendly platform that provides various live health online services.

With its telehealth services, LiveHealth Online eliminates the need for physical visits to healthcare providers, thus saving time and making healthcare accessible.

LiveHealth Online also offers a mobile app, making it even more convenient for users to access healthcare services from their mobile devices.

Services Offered

LiveHealth Online provides various healthcare services, catering to various medical needs through its live health online website.

They offer urgent medical care, psychiatry, psychology, and allergy services, including therapy for individuals aged ten and over.

This diverse range of live health online services ensures that users can find the appropriate care for their specific needs.

LiveHealth Online offers four main categories of health services:

  • Medical: This service offers assistance for various medical conditions like common colds, influenza, headaches, skin infections, and toothaches. These virtual consultations typically last around 10 to 15 minutes.

  • Allergy: LiveHealth Online provides a platform to connect with doctors specialized in treating allergies and related symptoms, such as itchy throat, watery eyes, minor rashes, sneezing, and a runny nose. These virtual visits also have a duration of approximately 10 to 15 minutes.

  • Psychiatry: Within this category, LiveHealth Online grants access to board-certified psychiatrists who can guide you through challenges like stress, depression, anxiety, panic attacks, bipolar disorder, and post-traumatic stress disorder. The initial virtual visit with a patient might take around 45 minutes, while subsequent follow-up visits could be shorter.

  • Psychology: Through this service, you can connect with licensed therapists who specialize in addressing stress, anxiety, depression, relationship problems, grief, and life transitions. The duration of these virtual counseling visits is 45 minutes.

Who is LiveHealth For?

LiveHealth Online is ideal for adults and children seeking cost-effective and convenient healthcare services.

However, it is unsuitable for emergencies, as telehealth services are not designed for acute or urgent care and may result in poor medical advice.

If you or someone you know is in crisis, it is essential to contact medical emergency services immediately and seek help from the appropriate emergency healthcare providers.

Pros & Cons

Evaluating the pros and cons can help you make an informed choice about whether LiveHealth Online aligns with your healthcare needs and preferences.

It offers individual therapy and medication management.Therapists are not listed by specialty.
Sign-up is free with no monthly subscription fees.It only offers video therapy.
Accepts health insurance.No live chat support.
Offers talk therapy to adults and kids ten and up.Only people living in the U.S. can use the service.
You can choose a provider yourself.Cannot tend to medical emergencies.
You can select an LGBTQ-affirming therapist.Patients cannot message therapists outside of sessions.
Some therapists may offer couples or family therapy as well.Inability to conduct physical examinations.

Signing Up for LiveHealth Online

LiveHealth Online Therapy

The process of signing up for LiveHealth Online is quick and easy.

Users must provide basic personal information and insurance details (if applicable) and complete a tailored questionnaire to match them with the appropriate services.

Registration Process

To register for LiveHealth Online, simply click the “Sign up” button. Alternatively, you can select the “Get the App” option from the website.

You’ll be prompted to enter your name, email address, agree to the terms of service, and create a password for future logins.

Once you complete the registration process, you’ll gain access to all of LiveHealth Online services, such as urgent care, psychology, and psychiatry.

During the initial login, you’ll be asked to provide your full legal name, date of birth, gender, location, and contact information.

Enter your health insurance information and preferred payment method in the relevant sections to expedite the sign-up process. This section is not compulsory, however.

Selecting a Service

Once you’ve registered and provided the necessary information, including your medical history, you can choose from a variety of healthcare services offered by LiveHealth Online, such as urgent medical care, psychiatry, psychology, and allergy services.

This flexibility in service selection ensures that you receive the appropriate care tailored to your specific needs.

LiveHealth Online Medical Providers

LiveHealth Online features a team of board-certified, experienced doctors trained in telehealth services covering various specialties.

In this section, we’ll delve into the qualifications and expertise of LiveHealth Online medical providers.

Board-Certified Doctors

Ensuring the highest quality of care, LiveHealth Online only selects board-certified doctors with significant experience and are well-versed in online telehealth services.

These medical providers are experts in their respective fields and can treat a variety of common non-emergent health concerns and provide advice, treatment options, and a prescription if needed.

Patients can access these services from the comfort of their homes without waiting for an appointment or traveling to a doctor’s office. LiveHealth Online is a convenient and affordable way to get quality medical care.

Specialties and Expertise

LiveHealth Online boasts diverse healthcare providers, including Spanish-speaking doctors and specialists in various fields, such as:

  • General Medicine: Diagnosis and treatment of common medical conditions and general health concerns.

  • Pediatrics: Healthcare services for infants, children, and adolescents, including routine check-ups, vaccinations, and management of pediatric illnesses.

  • Obstetrics and Gynecology: Women’s health services, including prenatal care, gynecological examinations, family planning, and management of reproductive health issues.

  • Dermatology: Diagnosis and treatment of skin conditions, including acne, eczema, psoriasis, and skin cancer screenings.

  • Psychiatry: Assessment, diagnosis, and treatment of mental health disorders, including anxiety, depression, bipolar disorder, and schizophrenia.

  • Cardiology: Evaluation and management of heart-related conditions such as hypertension, coronary artery disease, heart failure, and arrhythmias.

  • Orthopedics: Diagnosis and treatment of musculoskeletal conditions, including fractures, sprains, joint pain, and sports injuries.

  • Endocrinology: Management of hormonal disorders, such as diabetes, thyroid disorders, hormonal imbalances, and metabolic disorders.

  • Neurology: Assessment and treatment of neurological conditions, including headaches, epilepsy, stroke, multiple sclerosis, and Parkinson’s.

  • Gastroenterology: Evaluation and management of digestive system disorders, including gastrointestinal infections, ulcers, liver diseases, and irritable bowel syndrome.

With LiveHealth, you can live healthier. You can rest assured that you receive quality care from experienced professionals online.

Costs and Insurance Coverage

LiveHealth Online Cost

LiveHealth online operates on a pay-per-visit model, with costs ranging from $80-$175, and accepts various insurance plans, including Medicare and Medicaid.

This payment modality makes its services affordable and accessible to a broader audience.

This section discusses the platform’s pricing and insurance coverage.

Pay-Per-Visit Model

One of the key advantages of LiveHealth Online is its pay-per-visit model, which ensures affordability and transparency in pricing.

Users only pay for the required services without subscription fees or hidden costs.

This makes it easier for individuals to access quality healthcare services without breaking the bank. Below are the prices you can expect to pay without insurance:

  • Medical: $59 per visit

  • Allergy: $59 per visit

  • Psychology: $80 per visit with a therapist and $95 per visit with a psychologist.

  • Psychiatry: $175 for an initial evaluation and $75 for any follow-ups.

Insurance Acceptance

In addition to its affordable pricing, LiveHealth Online accepts a variety of insurance providers, making therapy and medical services more affordable for many patients.

The platform is compatible with a variety of popular coverage plans, including:

  • Anthem Blue Cross

  • Anthem Blue Cross Blue Shield

  • Amerigroup

  • Blue Cross Blue Shield of Georgia

  • Empire Blue Cross

  • Empire Blue Cross Blue Shield

  • Simply Healthcare Plans

  • UniCare

LiveHealth Online is an excellent option for those who need access to quality healthcare services but don’t have the financial means to pay for them out of pocket.

User Experience and Satisfaction

LiveHealth Online Review

While user satisfaction with LiveHealth Online is generally high, some users have reported issues with appointment cancellations, long wait times, and technical problems.

In this section, we’ll explore the positive feedback and areas for improvement in users’ experiences with LiveHealth Online.

Positive Feedback

Many users praise LiveHealth Online for its affordability, convenience, and quality of care healthcare professionals provide.

The platform’s pay-per-visit model and insurance acceptance make it an attractive option for individuals seeking cost-effective healthcare services.

Areas for Improvement

Despite the positive feedback, some users have reported issues with appointment scheduling, technical difficulties, and limited therapist options, particularly for LGBTQIA+ individuals.

These concerns, however, represent a small fraction of the overall user experience.

While LiveHealth is still going on, the platform lacks phone sessions and an algorithmic therapist-matching system, which some users may prefer.

However, these limitations do not significantly impact the overall effectiveness and convenience of the platform.

Comparing LiveHealth Online to Competitors

Although LiveHealth Online competes with other online therapy companies like TeladocAmwellMDLIVEDoctor on Demand, and Doctor Anywhere, it offers unique features such as licensed therapists and psychiatrists, insurance acceptance, and therapy for children. 

Here you can read our Amwelll review.

Here you can read our MDLIVE review.

Here you can read our Doctor on Demand review.

LiveHealth Online differentiates itself from BetterHelp, Teladoc, and Cerebral by not imposing sign-up, membership, or subscription fees. Instead, you only need to pay for each individual session.

Additionally, LiveHealth Online stands out by accepting most major health insurance plans in the United States, a feature that sets it apart from several other companies, including BetterHelp.

Unlike therapists and psychologists at platforms like BetterHelp, psychiatrists at LiveHealth Online can prescribe medications and provide refills.

Plus, the platform offers therapy for children, which other online therapy companies do not commonly provide.

Here you can read our BetterHelp review.

Here you can read our Cerebral review.

Explore emotional well-being with BetterHelp – your partner in affordable online therapy. With 30,000+ licensed therapists and plans starting from only $65 per week, BetterHelp makes self-care accessible to all. Complete the questionnaire to match with the right therapist.

Note: We collaborate with top-tier mental health companies and receive advertising fees from purchases through the BetterHelp links.

Privacy and Security Measures

LiveHealth Online App

LiveHealth Online is committed to protecting user privacy and adheres to HIPAA regulations, ensuring the privacy and security of users’ personal and medical information.

In this section, we’ll discuss the platform’s privacy and security measures, as well as the responsibility of users to safeguard their medical information.

HIPAA Compliance

LiveHealth takes privacy and security seriously and adheres to HIPAA regulations. This commitment guarantees the confidentiality and protection of users’ personal and medical data.

By adhering to these regulations, LiveHealth Online ensures users can trust the platform with sensitive information.

User Responsibility

While LiveHealth takes measures to protect user privacy, it is essential for patients also to be proactive in safeguarding their medical information.

Users should be cautious when sharing their login information and take necessary steps to protect their data from unauthorized access.

By being vigilant, users can ensure their privacy and security when using LiveHealth Online services.


In conclusion, LiveHealth Online is a comprehensive telemedicine platform that offers affordable, accessible, and diverse healthcare services for individuals seeking medical and mental healthcare.

Its unique features, such as licensed therapists and psychiatrists, insurance acceptance, and therapy for children, make it an attractive choice for users.

While there are some limitations and areas for improvement, the overall benefits and user satisfaction with LiveHealth Online make it a valuable option for those seeking quality healthcare services from their homes.

Frequently Asked Questions

Is LiveHealth good?

Yes, LiveHealth is a great choice for affordable care and reliable mental health services.

Patients can access quality doctors, psychiatrists, therapists, and psychologists quickly and easily from the comfort of their homes for prices much lower than average.

Can LiveHealth Online prescribe antibiotics?

Based on the information provided, LiveHealth Online providers can prescribe medications, including antibiotics, to manage any behavioral health condition you may have.

Therefore, yes, LiveHealth Online can prescribe antibiotics.

Who owns LiveHealth Online?

LiveHealth Online is owned and operated by Health Management Corporation, one of the top providers of telehealth services in the United States.

What services does LiveHealth Online provide?

LiveHealth provides an array of services, from medical care to psychiatry and psychology, for those aged ten and over.

With their convenient online platform, individuals can access reliable and quality healthcare from the comfort of their own homes.

Additional Resources

Prioritizing our mental well-being is paramount in today’s fast-paced world. The digital age has redefined therapy and psychiatric care, making support more accessible than ever. To guide you towards a healthier state of mind, we’ve partnered with pioneering names in mental health.
Note: We collaborate with top-tier mental health companies and we earn a commission if you purchase services through our ads.

Online Therapy

Discover a path to emotional well-being with BetterHelp – your partner in convenient and affordable online therapy. With a vast network of 30,000+ licensed therapists, they’re committed to helping you find the one to support your needs. Take advantage of their Free Online Assessment, and connect with a therapist who truly understands you. Begin your journey today.

Relationship Counceling

Whether you’re facing communication challenges, trust issues, or simply seeking to strengthen your connection, ReGain’s experienced therapists are here to guide you and your partner toward a healthier, happier connection from the comfort of your own space. Get started.

Therapist Directory

Discover the perfect therapist who aligns with your goals and preferences, allowing you to take charge of your mental health. Whether you’re searching for a specialist based on your unique needs, experience level, insurance coverage, budget, or location, our user-friendly platform has you covered. Search here.

About the author

Ruth Holla, MPH
Ruth Holla is a dedicated Malawian Public Health Specialist with extensive experience in nursing, research, and public health. Her career revolves around improving well-being, particularly through mental health advocacy.

As a Nursing Officer, Ruth provides compassionate patient care, implementing evidence-based practices and emphasizing a holistic approach.

As a Research Registered Nurse, she conducts groundbreaking studies on mental health and social determinants, addressing community stigma. As a Public Health Specialist, she coordinates HIV and mental health programs, targeting vulnerable populations and forging partnerships to reduce disparities.

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